Case studies.

Short, visual stories. Problem first, then the solution, then how we got there.

REALTOR.ca · Lead Product Designer · 2025–2026

3 net-new revenues for REALTOR.ca

Led a team of four through three new revenue lines: mortgage, insurance and advertising. All while keeping the core experience uninterrupted, and without breaking people's trust.

Product strategy
Team leadership
Monetization

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REALTOR.ca · 2025–2026

Modernization plan

UI-kit design system first, then an AI-ready system wired to engineering, then deeper UX revamps.

Strategy
Design systems

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CIBC · via Deloitte · 2022–2023

From 3–5 weeks to 7 days or less

Sole product designer for CIBC's commercial banking client onboarding experience.

Fintech
0 → 1

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Gov. of BC · via Deloitte · 2023–2024

Net-new portal for youth in foster care

Now those folks can access their benefits, regardless of where they live in British Columbia.

Public sector
Bilingual

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Kalkomey Volunteer Manager case study: coming soon

Kalkomey · 2024–2025

600% increase in reported volunteer hours

Research to hi-fi redesign of Volunteer Manager 1.0. Reported volunteer hours went up 600%.

Case study coming soon